Vertu Volkswagen Lincoln
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- Based on 30 verified purchases in the last 3 months
Vertu Volkswagen Lincoln Verified Purchases
Total Active Purchases:
1059
(Verified: 1059)
I'd endorse Vertu Volkswagen Lincoln because the service was excellent from start to finish. Dan was extremely helpful, friendly, and knowledgeable, taking the time to answer all of my questions and making sure I felt confident in my decision. He made the whole process smooth, straightforward, and completely stress-free. I felt well looked after throughout and nothing was too much trouble. I’m very satisfied with my experience and would highly recommend to others—10/10.
Hello Miss Snaith,
Thank you for taking the time to share your positive experience at Vertu Volkswagen Lincoln! We're delighted to hear that Dan provided such exceptional service, making the process smooth and stress-free for you. Your satisfaction is our top priority, and we're grateful to have team members like Dan who go out of their way to ensure a great customer experience.
Kind regards, Matthew.
I had a great experience at Vertu Volkswagen Lincoln because it was seamless. The staff were very helpful and informative.
Hello Lesley,
We're delighted you had a smooth and enjoyable experience at our dealership! Our team is committed to providing top-notch service, and we're glad to hear they made a positive impact on your visit.
Kind regards, Keith.
We recently purchased a VW T-ROC from Vertu Lincoln. Our sales person, Francesca, was friendly, courteous and professional from the start. Unfortunately, a day or two prior to the date of collection, we received a call to advise that a fault had been discovered in the instrument binnacle, needing replacement but the part on an extended manufacturer’s delivery. The fault was intermittent, and did not show on our test drive. Both Francesca and business manager Christian, were apologetic and embarrassed at the situation, albeit out of their control, but we were pleased this fault had been found prior to delivery. The team at Vertu could not have been more helpful in resolving matters, providing a choice of courtesy car, expediting the delivery of the part and keeping us informed at all times. The complimentary ceramic treatment was also gratefully received. Thank you for the excellent service.
Hello Mr Watson,
We're really glad to hear that our team at Vertu Lincoln provided you with an exceptional experience despite the initial issue with your VW T-ROC. We appreciate Francesca and Christian's professionalism and apology, as well as the helpfulness of our team in resolving the matter. Thank you for choosing Vertu and for sharing your positive feedback!
Kind regards, Kerry.
Vertu Volkswagen Lincoln staff were good because they were professional and friendly. Kept us updated every step of the way. Couldn’t fault any part of the purchase and handover
Hello Anne,
Thank you for taking the time to share your positive experience with our team at Vertu Volkswagen Lincoln! We're truly happy to hear that our staff were professional, friendly, and kept you updated throughout the process.
Kind regards, Keith.
Vertu Volkswagen Lincoln staff were good because they were very helpful, friendly & organised - I was able to get the car I wanted without any issues! Thank you! ☺️
Hello Sam,
We're pleased to hear that our team at Vertu Volkswagen Lincoln provided a great experience for you. We're glad we could help you find the car you wanted without any hassle, and we appreciate your kind words about our staff's helpfulness, friendliness, and organization.
Kind regards, Keith.
I'd definitely recommend Vertu Volkswagen Lincoln because they couldn’t have helped anymore. Sourced me a car after the one I went t lol at had sold just before I got there. Had it delivered to store and Mollie was extremely helpful with everything
Hello Darren,
We're truly happy you had such a great experience at Vertu Volkswagen Lincoln! We're glad we could find the right car for you, even when the first one sold just before your visit. Thanks for recognizing Mollie's help - she's an asset to our team!
Kind regards, Liza.
Contact
Location
Hours
Closed
Friday
9:00am - 6:30pm
Saturday
9:00am - 5:00pm
Sunday
Closed
Monday
9:00am - 6:30pm
Tuesday
9:00am - 6:30pm
Wednesday
9:00am - 6:30pm
Thursday
9:00am - 6:30pm
