Vertu Volkswagen Lincoln

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4.4/5 rating

Very Good

- Based on 30 verified purchases in the last 3 months

Vertu Volkswagen Lincoln Verified Purchases

87
Overall
Satisfaction
92
Would
Recommend
1,059
Total
Purchases

Total Active Purchases:

1059

(Verified: 1059)

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My experience at Vertu Volkswagen Lincoln

I'd endorse Vertu Volkswagen Lincoln because the service was excellent from start to finish. Dan was extremely helpful, friendly, and knowledgeable, taking the time to answer all of my questions and making sure I felt confident in my decision. He made the whole process smooth, straightforward, and completely stress-free. I felt well looked after throughout and nothing was too much trouble. I’m very satisfied with my experience and would highly recommend to others—10/10.

Miss Snaith
25/04/26
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Reviewed on JudgeService

Vertu Volkswagen Lincoln's Reply

Hello Miss Snaith,

Thank you for taking the time to share your positive experience at Vertu Volkswagen Lincoln! We're delighted to hear that Dan provided such exceptional service, making the process smooth and stress-free for you. Your satisfaction is our top priority, and we're grateful to have team members like Dan who go out of their way to ensure a great customer experience.

Kind regards, Matthew.

25/04/26
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My experience at Vertu Volkswagen Lincoln

I had a great experience at Vertu Volkswagen Lincoln because it was seamless. The staff were very helpful and informative.

Mrs Lesley Woodley
19/04/26
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Reviewed on JudgeService

Vertu Volkswagen Lincoln's Reply

Hello Lesley,

We're delighted you had a smooth and enjoyable experience at our dealership! Our team is committed to providing top-notch service, and we're glad to hear they made a positive impact on your visit.

Kind regards, Keith.

19/04/26
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My experience at Vertu Volkswagen Lincoln

We recently purchased a VW T-ROC from Vertu Lincoln. Our sales person, Francesca, was friendly, courteous and professional from the start. Unfortunately, a day or two prior to the date of collection, we received a call to advise that a fault had been discovered in the instrument binnacle, needing replacement but the part on an extended manufacturer’s delivery. The fault was intermittent, and did not show on our test drive. Both Francesca and business manager Christian, were apologetic and embarrassed at the situation, albeit out of their control, but we were pleased this fault had been found prior to delivery. The team at Vertu could not have been more helpful in resolving matters, providing a choice of courtesy car, expediting the delivery of the part and keeping us informed at all times. The complimentary ceramic treatment was also gratefully received. Thank you for the excellent service.

Mr Watson
18/04/26
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Reviewed on JudgeService

Vertu Volkswagen Lincoln's Reply

Hello Mr Watson,

We're really glad to hear that our team at Vertu Lincoln provided you with an exceptional experience despite the initial issue with your VW T-ROC. We appreciate Francesca and Christian's professionalism and apology, as well as the helpfulness of our team in resolving the matter. Thank you for choosing Vertu and for sharing your positive feedback!

Kind regards, Kerry.

18/04/26
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My experience at Vertu Volkswagen Lincoln

Vertu Volkswagen Lincoln staff were good because they were professional and friendly. Kept us updated every step of the way. Couldn’t fault any part of the purchase and handover

Mrs Anne English
14/04/26
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Reviewed on JudgeService

Vertu Volkswagen Lincoln's Reply

Hello Anne,

Thank you for taking the time to share your positive experience with our team at Vertu Volkswagen Lincoln! We're truly happy to hear that our staff were professional, friendly, and kept you updated throughout the process.

Kind regards, Keith.

14/04/26
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My experience at Vertu Volkswagen Lincoln

Vertu Volkswagen Lincoln staff were good because they were very helpful, friendly & organised - I was able to get the car I wanted without any issues! Thank you! ☺️

Mr Sam Sutton
13/04/26
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Reviewed on JudgeService

Vertu Volkswagen Lincoln's Reply

Hello Sam,

We're pleased to hear that our team at Vertu Volkswagen Lincoln provided a great experience for you. We're glad we could help you find the car you wanted without any hassle, and we appreciate your kind words about our staff's helpfulness, friendliness, and organization.

Kind regards, Keith.

13/04/26
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My experience at Vertu Volkswagen Lincoln

I'd definitely recommend Vertu Volkswagen Lincoln because they couldn’t have helped anymore. Sourced me a car after the one I went t lol at had sold just before I got there. Had it delivered to store and Mollie was extremely helpful with everything

Mr Darren Childs
07/04/26
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Reviewed on JudgeService

Vertu Volkswagen Lincoln's Reply

Hello Darren,

We're truly happy you had such a great experience at Vertu Volkswagen Lincoln! We're glad we could find the right car for you, even when the first one sold just before your visit. Thanks for recognizing Mollie's help - she's an asset to our team!

Kind regards, Liza.

07/04/26

Contact

01522 280844

Location

Car Dealer, Car Repair And Maintenance Service, Chauffeur Service, Auto Body Shop, Used Car Dealer, Auto Repair Shop, Volkswagen Dealer, Car Leasing Service, Motor Vehicle Dealer, and Car Inspection Station in Lincoln, UK

Outer Circle Rd,

Lincoln,

LN2 4HX, UK

Hours

Closed


Friday

9:00am - 6:30pm

Saturday

9:00am - 5:00pm

Sunday

Closed

Monday

9:00am - 6:30pm

Tuesday

9:00am - 6:30pm

Wednesday

9:00am - 6:30pm

Thursday

9:00am - 6:30pm